Shipping policy

PUPLOZ Shipping Policy

Shipping Area

PUPLOZ currently ships to customers within the United States.

Free U.S. Shipping

We offer FREE standard shipping on all U.S. orders, with no minimum purchase required.

Order Processing

Orders are processed before being prepared for shipment. Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Please make sure your shipping address is complete and accurate before placing your order. PUPLOZ is not responsible for delivery issues caused by incorrect or incomplete shipping information provided at checkout.

Estimated Delivery Times

Most U.S. orders are estimated to arrive within 5–10 business days after the order has been processed.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier delays, holidays, weather conditions, or other circumstances outside our reasonable control.

Tracking Your Order

When tracking information is available, it will be sent to the email address provided during checkout. Please allow some time for tracking information to become active after your order has shipped.

Delays

Carrier delays, severe weather, holidays, or other circumstances outside our control may occasionally affect delivery times. If your order experiences an unusual delay, please contact us and we will assist you.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, you receive an incorrect item, or you believe your package has been lost in transit, please contact us as soon as possible with your order number and relevant details. Photos or videos may be requested when applicable so we can review the issue.

Contact Us

If you have any questions regarding your order or shipping, please contact:

PUPLOZ
Email: puplozmkt@gmail.com